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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I edit a submission, does the submitter get a copy?

    Asked by jmonette on March 22, 2017 at 12:53 PM

    Users complete an online form for a burn permit, which in turn emails them a copy when they hit SUBMIT. However, sometimes they enter their email incorrectly.

    I edit the submission and I get a copy of the corrected email - but how do I ensure the submitter also gets a copy?

    Thank you!!

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    JotForm Support

    Answered by Jan on March 22, 2017 at 04:54 PM

    You need to enable the "Send on Edit" option of the Autoresponder so that your users will receive the Autoresponder email if you edit the submission. Here's how:

    In Form Builder V4, click the "Settings" menu and go to the "Emails" section. Select the Autoresponder and then click the "Edit" icon.

    Go to the "Advanced" tab and turn on the "Send on Edit" option.

    Click the "Save" button when you're done. 

    Hope that helps. Let us know if you need further assistance. Thank you.

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    Answered by jmonette on March 22, 2017 at 06:25 PM

    Of course!!! Thank you! I so love Jotforms - you guys are amazing!!