Why I'm getting the file upload error?

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    Elivelton
    Asked on March 22, 2017 at 01:21 PM

    I'm having the same problem

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    Nik_C
    Answered on March 22, 2017 at 01:29 PM

    Hello Elivelton,

    Could you please provide the Form ID where you are experiencing this issue so we can check?

    We'll wait for your response.

    Thank you!

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    ELIVELTONFREITAS
    Answered on March 23, 2017 at 11:46 AM
    https://form.jotformz.com/63324494039660
    *Atenciosamente.*
    *Elivelton Freitas*
    *Coordenador de Projetos e Solicitação de Acesso*
    Tel:*+55 (16) 4009 5600 <+55%2016%204009-5600>*
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    2017-03-22 14:27 GMT-03:00 JotForm :
    ...
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    Nik_C
    Answered on March 23, 2017 at 12:58 PM

    I see you have many Upload fields in your form, is this the one you're experiencing this problem:

    If that's the case, could you please tell us more about the error you're getting?

    We'll wait for your response.

    Thank you!

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    ELIVELTONFREITAS
    Answered on March 23, 2017 at 02:47 PM
    All fields are required separately, in order to oblige the person filling
    in the attached item
    *Atenciosamente.*
    *Elivelton Freitas*
    *Coordenador de Projetos e Solicitação de Acesso*
    Tel:*+55 (16) 4009 5600 <+55%2016%204009-5600>*
    Ramal: *+55 (16) 4009 5628 <+55%2016%204009-5600>*
    Cel *+55 (16) 99200-0262 <+55%2016%204009-5600>*
    Skype: *Velto.cpt*
    Website: http://www.bluesol.com.br
    *Website * | Facebook
    | YouTube
    | Linkedin

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    MEIO AMBIENTE.*
    2017-03-23 13:57 GMT-03:00 JotForm :
    ...
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    Nik_C
    Answered on March 23, 2017 at 04:03 PM

    I understand, but could you please tell us if the error you are getting is from that field or some other one?

    Also, are you getting upload failed error or some other?

    Please let us know so we can check further since I wasn't able to replicate this issue in your upload fields:

    Thank you!

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    ELIVELTONFREITAS
    Answered on March 28, 2017 at 08:45 AM
    Good day, the error occurs when I try to also resend the form too, I found
    in some that forms with too much file to be attached end up occurring this
    error. I need help because this error is intermittent
    *Atenciosamente.*
    *Elivelton Freitas*
    *Coordenador de Projetos e Solicitação de Acesso*
    Tel:*+55 (16) 4009 5600 <+55%2016%204009-5600>*
    Ramal: *+55 (16) 4009 5628 <+55%2016%204009-5600>*
    Cel *+55 (16) 99200-0262 <+55%2016%204009-5600>*
    Skype: *Velto.cpt*
    Website: http://www.bluesol.com.br
    *Website * | Facebook
    | YouTube
    | Linkedin

    Avalie nosso atendimento: http://www.blue-sol.com/pesquisa-online.php
    *P **Antes de imprimir, pense em sua responsabilidade e compromisso com o
    MEIO AMBIENTE.*
    2017-03-23 17:02 GMT-03:00 JotForm :
    ...
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    seth
    Answered on March 28, 2017 at 11:22 AM

    Hello,

    I checked your form. I cloned it and tested on my side. I can't see any error on the upload fields.

    Please note that using multiple upload field restricts to upload files more than 100 MB.

    You can try using  single upload fields instead if multiple ones since you have more than one upload field.

    If you encounter an issue next time could you please take a screenshot of your console? You can open your console by right clicking on the page and clicking inspect option:

    https://cms.jotform.com/uploads/image_upload/image_upload/seth/40507_console.jpg

    We are awaiting your response.

    Regards.