What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    hi. i love jotforms but i just did one and cant reach it..

    Asked by rspmexico on March 22, 2017 at 02:18 PM

    hi. i love jotforms but i just did one and cant reach it.. when i try to enter the webpage send me like DNS error or something like that



    Page URL:

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    JotForm Support Manager

    Answered by Jeanette on March 22, 2017 at 06:33 PM

    I was able to load your form without any issue, but it looks like you built the form while using the JotForm domain for the EU region.

    At any rate, both links work for me:

    The one for the EU region


    The one for Americas region:


    If you are not located in the EU region, then using the standard link should work.

    If the issue continues, please let us know details such as URL of the webpage where the form might be embedded, if that is the case.