What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How does the available space works

    Asked by Bisscomm on March 22, 2017 at 02:30 PM


    I would like to know how the available space works.

    If I buy the bronze package, is the 10g maximum a monthly maximum or can I empty my storage space regularly (many times within the same month) in order to respect the 10 g limit?




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    JotForm Support

    Answered by david on March 22, 2017 at 06:51 PM

    File storage space is a running total.  Deleting submissions that have files uploaded with them will remove the file from our servers and reduce the total.  You can indeed empty storage space regularly if need be.

    This does not apply to the monthly submission limits.  The number of submissions that can be received is per calendar month.  That total resets on the first day of each month for all users.