What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Google Sheet Integration has stopped working

    Asked by skylinebilling on March 22, 2017 at 03:25 PM

    Stopped working again.  Submissions are not populating Google Sheet.  This happens every week or so. Please advise.

    Page URL:
    https://form.jotform.us/70646978330161

  • Profile Image
    JotForm Support

    Answered by Welvin on March 22, 2017 at 07:41 PM

    Our apologies. The form is no longer integrated with Google Spreadsheet. We can manually push the submissions to the file. We can also create a ticket about this to our developers. However, the integration needs to be present. Can you redo it? This time, the integration should work. If not, update us here. 

  • Profile Image

    Answered by skylinebilling on March 22, 2017 at 08:46 PM
    As usual, on a weekly basis, I have to clone the form, re-intergrate,
    re-link to website and copy previous data to form. It seems like its going
    to be a weekly procedure , let me know if there's a better solution.
    Kevin Monson, CFO
    Skyline Billing, LLC
    801.671.4516
    kevin@skylinebilling.com
    NOTICE: The information contained in this transmission is intended only
    for the recipient named. This communication may contain protected
    information covered by federal confidentiality rule (CFR, Part 2) and the
    Health Insurance Portability and Accountability Act of 1996 (HIPAA),
    governing drug or alcohol abuse programs. You are hereby notified that the
    dissemination, distribution or copying of this information is prohibited
    unless further disclosure is expressly permitted by the written consent of
    the person to whom it pertains or as otherwise permitted by rule 42 CFR,
    Part 2 or HIPAA. If you received this information in error, please notify
    the sender by return correspondence immediately.
    ...
  • Profile Image

    Answered by Ian on March 23, 2017 at 12:53 AM

    We're sorry that the issue persists. It could be that Google is doing some changes on how their integration is working causing it to break. I am still forwarding this our developer team for review so they can check and update you on the same thread.