- skylinebillingAsked on March 22, 2017 at 03:25 PM
Stopped working again. Submissions are not populating Google Sheet. This happens every week or so. Please advise.Page URL:
- JotForm SupportWelvinAnswered on March 22, 2017 at 07:41 PM
Our apologies. The form is no longer integrated with Google Spreadsheet. We can manually push the submissions to the file. We can also create a ticket about this to our developers. However, the integration needs to be present. Can you redo it? This time, the integration should work. If not, update us here.
- skylinebillingAnswered on March 22, 2017 at 08:46 PMAs usual, on a weekly basis, I have to clone the form, re-intergrate,
re-link to website and copy previous data to form. It seems like its going
to be a weekly procedure , let me know if there's a better solution.
Kevin Monson, CFO
Skyline Billing, LLC
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- IanAnswered on March 23, 2017 at 12:53 AM
We're sorry that the issue persists. It could be that Google is doing some changes on how their integration is working causing it to break. I am still forwarding this our developer team for review so they can check and update you on the same thread.