What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Spreadsheet Integration: It stopped syncing to sheets

    Asked by sarahkreutzer on March 22, 2017 at 04:02 PM

    All of a sudden my form stopped recording to google sheets. if you look into the integretions, it's showing the proper sheet and the link takes me straight to it. I even disabled the sheet and re-enabled it and i'm still not seeing my submissions feed into my google sheets. All my old data is there, all of my test submissions are not going there at all. 

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    JotForm Support

    Answered by Mike on March 22, 2017 at 08:16 PM

    Thank you for contacting us.

    I have attached a ticket to this thread and forwarded it to our developers to see if we can investigate this issue further.

    We will get back to you once we have any updates.