What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is not showing up in IE

    Asked by inspect2015 on March 22, 2017 at 05:47 PM

    I am running into the same type of issue with a form not opening properly in IE but if I open in another browser such as Firefox it works. I have embedded the form into my website any suggestions have to fix the issue.




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    JotForm Support

    Answered by Welvin on March 22, 2017 at 05:52 PM

    Is it also an old version of IE? I'm afraid we no longer support IE below version 10. If so, I would suggest asking your form users to submit the form using recommended browsers such as Chrome or Firefox.

    You are using IE so it should suppose to work. Please try our default embed method: https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page. Check if this works.

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    Answered by inspect2015 on March 27, 2017 at 11:03 AM

    I am running IE 11 and it is still not opening correctly. I cannot suggest to every user what browser they should open in. Is there a fix in the works for this?

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    JotForm Support

    Answered by Welvin on March 27, 2017 at 12:24 PM

    Please do the following:

    1. Re-embed the form using our default iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    2. If the iframe won't work, please try using our default embed: https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page