Cannot downgrade subscription

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    Asked on June 27, 2012 at 03:50 AM

    Everytime I try to downgrade my subscription to the free plan, it transfers me to PayPal, where I get an error message that says "The unsubscribe button you clicked through is invalid. You can find the status of all subscriptions in your transaction history."


    Please downgrade my plan

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    Answered on June 27, 2012 at 04:25 AM



    You subscribed using paypal.

    If I downgrade manually your account to free you will charged again next month.


    To cancel your subscription, please do the following steps:


    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number

    4. Click on "Cancel Subscription" button.


    However I downgrade your account to free but remember to cancel subscription.