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PaulAsked on March 22, 2017 at 10:30 PM
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Aurora JotForm SupportReplied on March 22, 2017 at 10:36 PM
Dear Paul,
You were not receiving notifications as the email address onlineaankopen@ziggo.nl was in bounce list.
I removed it from bounced and sent you the email for you to be able to password reset.
You may set up alert to prevent your email addresses in bounced and also to remove your email address from bounce list, please follow these guides:
http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.
http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list.Best Regards.
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LaToyaReplied on June 30, 2017 at 1:52 PM
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Kiran Support Team LeadReplied on June 30, 2017 at 2:59 PM
@LaToya,
Your question is moved to a separate thread and shall be addressed there shortly.
https://www.jotform.com/answers/1188686
Thank you!