What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    HI One of my forms is no longer sending me an email alert when the form is submitted by my customer can you help

    Asked by purpledragon on June 27, 2012 at 07:20 AM
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    JotForm Support

    Answered by jonathan on June 27, 2012 at 07:52 AM


    Can you please share with us which form it was. And the URL of the website if it is embedded.

    Will await your updates.


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    Answered by ItalyTech on June 27, 2012 at 09:13 AM


    I've maded some changes in your email notifications.

    Can you let me know if now you receive email notification ? thanks.