What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Need my public key removed so I can regenerate a new key pair.

    Asked by EKFEAT on March 23, 2017 at 04:44 AM

    Need my public key removed so I can regenerate a new key pair. Thank you.



    This is a re-post of a comment on Encrypted Forms and How to Use Them

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    JotForm Support

    Answered by Mike_G on March 23, 2017 at 07:15 AM

    You can remove and generate a new key by disabling the Encryption Form Data option from the form builder SETTINGS > FORM SETTINGS and enabling it again after.

    Please note that previous submission prior to generating a new key will still require the old key for it to be decrypted.

    Thank you.

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    Answered by EKFEAT on March 25, 2017 at 12:19 AM

    Thank you. I am aware of the loss of data. It was test data, anyway. :)