What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Reply to myself not the customer

    Asked by ipbr21054 on March 23, 2017 at 05:58 AM

    I have an issue where when i receive a form in my email that when i reply i see the return email is my email ?

    Why is this,the return email should be to the customer who has completed & then sent the form.



  • Profile Image

    Answered by Ian on March 23, 2017 at 07:24 AM

    Please select Reply-to email field under Settings>Emails>Reply-to Email as shown in screenshot below

    Hope this helps.


  • Profile Image

    Answered by ipbr21054 on March 23, 2017 at 07:35 AM

    Thanks,i thought that i had completed that part.