Reply to myself not the customer

  • ipbr21054
    Asked on March 23, 2017 at 5:58 AM

    I have an issue where when i receive a form in my email that when i reply i see the return email is my email ?

    Why is this,the return email should be to the customer who has completed & then sent the form.

     

     

  • Ian
    Replied on March 23, 2017 at 7:24 AM

    Please select Reply-to email field under Settings>Emails>Reply-to Email as shown in screenshot below

    Reply to myself not the customer Image 1 Screenshot 20

    Hope this helps.

     

  • ipbr21054
    Replied on March 23, 2017 at 7:35 AM

    Thanks,i thought that i had completed that part.

     

    Cheers