Reply to myself not the customer

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    ipbr21054
    Asked on March 23, 2017 at 05:58 AM

    I have an issue where when i receive a form in my email that when i reply i see the return email is my email ?

    Why is this,the return email should be to the customer who has completed & then sent the form.

     

     

  • Profile Image
    Ian
    Answered on March 23, 2017 at 07:24 AM

    Please select Reply-to email field under Settings>Emails>Reply-to Email as shown in screenshot below

    Hope this helps.

     

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    ipbr21054
    Answered on March 23, 2017 at 07:35 AM

    Thanks,i thought that i had completed that part.

     

    Cheers