What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account desactivation

    Asked by Marta Espejo  on March 23, 2017 at 06:07 AM


    Good Morning. I just read an email that says: You have currently reached the limits of your account. Your forms are disabled now.  The truth is that I have been left blank. I have 15 days to have a baby and I have had to stop working for health reasons and I have taken these days of relaxation. How can we solve this? Especially because right now I do not remember which forms are the ones that interest me to keep and are not important and when entering my account are not to be able to value it. I hope to hear from you. Thank you.

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    Answered by Ian on March 23, 2017 at 07:45 AM

    You can to enable JotForm footer which will give you unlimited form views (as yours is an old account) or you can upgrade the plan.

    To enable Jotform Footer follow the instructions provided in screenshot