What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    one of our email addresses does not get notifications

    Asked by TomSpellacy on March 23, 2017 at 09:30 AM


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on March 23, 2017 at 12:41 PM

    Hi there,

    Based on our logs, emails are being sent successfully to the email you have provided. Can you please check the junk/spam folder of the email address to see if the emails are landing there?


  • Profile Image

    Answered by TomSpellacy on March 23, 2017 at 01:46 PM
    No sir , not in spam folders .
    Sent from Duke's iPhone