What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why do I see codes at the top of my form?

    Asked by RHemery on March 23, 2017 at 10:03 AM

    Seems to be outputting code at the top.. this has happened in the last few days.

    help please.

    Page URL:
    https://form.jotform.com/63074559810964

  • Profile Image
    JotForm Support

    Answered by Jim_R on March 23, 2017 at 12:59 PM

    Sorry for the troubles - We had a temporary issue earlier that was fixed soon after. I checked the form and saw the codes the first time I loaded it.

    I then randomly made a change on your form (e.g. changed Name label to Names, then back to Name) to trigger the Form Builder to save it and the fix was applied immediately.

    Here's how I see it now from my perspective:

    In case you notice this on other old forms you have on your account, just do the same - Make any random change on your form, then revert back your changes to trigger the Form Builder's autosave feature. That should also apply the fix that was rolled out earlier.