What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Conditional Logic Disappeared

    Asked by dleodoro on March 23, 2017 at 10:17 AM

    The conditional logic that was working does not work anymore.

     

    Here is the form

    https://form.jotform.com/53484613837968

     

    When you make a selection on the third question "Department", different fields are supposed to be shown/hidden.

    That worked fine up until this morning

    Page URL:
    https://form.jotform.com/53484613837968

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    JotForm Support

    Answered by david on March 23, 2017 at 12:31 PM

    There was an error on our end that caused calculations to fail.  Please accept our sincerest apologies.  This is now fixed and calculations should be working once again.  If the issues persists edit the form and save it.  That will remove the bug.

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    Answered by Dominic on March 23, 2017 at 12:46 PM

    I tried this and it is still not working

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    JotForm Support

    Answered by david on March 23, 2017 at 02:12 PM

    I checked your form and the conditions to show/hide do look to be working.  There were also no errors present.  If this is still not working on your end, let us know and we will take another look.