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  • Profile Image

    I don't know why my account is suspended and my forms are disabled

    Asked by Didier  on March 23, 2017 at 10:23 AM

    Hi, 

    I have a problem, my account is suspended and my forms are disabled. I don't know why.

    Can you please enable it?

    Thx in advance,

    Didier

  • Profile Image

    Answered by KadeJM on March 23, 2017 at 01:03 PM

    I've checked on this account suspended and forms disabled issue to find out what is happening where I found your email address above at didier.nicolas@keytrade.com is associated with a jotform username "didiern" which is currently active.

    Can you please try again to log into this account and let us know.

    Otherwise, if there is still a problem then please let us know the username or email address of the account that you are attempting to log in on so that we can investigate.