I don't know why my account is suspended and my forms are disabled

  • Didier
    Asked on March 23, 2017 at 10:23 AM

    Hi, 

    I have a problem, my account is suspended and my forms are disabled. I don't know why.

    Can you please enable it?

    Thx in advance,

    Didier

  • KadeJM
    Replied on March 23, 2017 at 1:03 PM

    I've checked on this account suspended and forms disabled issue to find out what is happening where I found your email address above at didier.nicolas@keytrade.com is associated with a jotform username "didiern" which is currently active.

    Can you please try again to log into this account and let us know.

    Otherwise, if there is still a problem then please let us know the username or email address of the account that you are attempting to log in on so that we can investigate.