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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Multiple choice summing not working

    Asked by JHolewik on March 23, 2017 at 11:01 AM

    Hello, I have a question regarding summing the calculation values of a multiple choice list. I found this thread which I think explains pretty well what  want to do: https://www.jotform.com/answers/700441-Feature-Request-Multiple-Calculations-In-Same-Field

    I'm talking mainly about the final post in that discussion, I want to make a form with multiple choices that will sum up their values just like on the example, but it seems like the sum is always 0, and when I clicked on the example in said post, it also seems to not be working (sum stays as 0 after choosing options). Could it be that this feature is not supported in the current version of JotForm?

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    JotForm Support

    Answered by david on March 23, 2017 at 12:58 PM

    There was an error on our end that caused calculations to fail.  Please accept our sincerest apologies.  This is now fixed and calculations should be working once again.  If the issues persists edit the form and save it.  Move one field to have it auto save then move the field back to its original position.  This will clear the error.

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    Answered by JHolewik on March 24, 2017 at 08:28 AM

    No worries David, thank you very much for your help.