What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please reactivate my account

    Asked by Pattyshipp on March 23, 2017 at 12:01 PM

    I believe my account has been deactivated. I am trying to construct a new form and am getting the error that my form is in restore mode.

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    JotForm Support

    Answered by John_Benson on March 23, 2017 at 02:28 PM

    Your account is in Dormant status. I have now activated your account so you can use your account properly. Please try to login and let us know if you still having issue. 

    Hope that helps. Thank you.