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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Drop down fields not working on I-phone

    Asked by BLADEOFGRASS on March 23, 2017 at 12:27 PM

    Something happened today.  Form has been working on I-Phone for years.

    Page URL:

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    Answered by BLADEOFGRASS on March 23, 2017 at 01:01 PM

    The form above now appears to be working as does one other that was not working.


    It seems that by going into JotForm, going into edit but not editing, just saving, the problem goes away. 


    Is there an explanation for this?






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    JotForm Support

    Answered by AIDAN on March 23, 2017 at 01:05 PM

    Hi Terry, thank you for contacting us.

    Please note that we had an issue with and our developers have already fixed it.

    The fix required that the forms would be saved, even if no changes were introduced, and this is exactly what you did.

    Apologies for any inconvenience, and my compliments on your intuition and instincts.