What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form stopped going through the registration and to PayPal

    Asked by pixidust17 on March 23, 2017 at 12:32 PM

     This wad working on two websites as of last night. Now, not at all and I am in the middle of a large fundraiser. Help!!!!!!!

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    JotForm Support

    Answered by AIDAN on March 23, 2017 at 02:59 PM

    Hi, thank you for contacting us.

    Please note that we had an issue with and our developers have already fixed it.

    I have triggered a save in both your "Fit To Hit" forms so you may check again and if the problem persists please get back to us with form URL.

    Apologies for any inconvenience.