What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I put my account on hold?

    Asked by loribella on June 27, 2012 at 12:30 PM

    I was wonderinf if I can put my account on hold for a few months. I will not be using it and am on a limited budget and don't want to have to pay for it - but I would like all my forms and submissions to stay intact. Can I do this? If so, how?

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    JotForm Support

    Answered by Goldo on June 27, 2012 at 12:49 PM

    You can cancel the account and re-upgrade once the need arises. You will not lose your forms and data when you cancel your subscription.