How to prevent fields from showing up again after being hidden conditionally?

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    NStarOrchard
    Asked on March 23, 2017 at 01:53 PM

    My form called "Classes for Students Registration Form" (currently under development, but almost done) has a lot of options (different classes, dates, and times). So far, all the logic conditions are working well, with one exception which I'm not sure how to fix.

    When going through the form, if someone chooses the class, date, and time and then decides they chose the wrong class...when they go to the drop down to change the class, the appropriate logic kicks in to offer the date selector and then time selector for the newly-chosen class. However, the time selector for the first class they choose remains visible always, which is confusing.

    How can I tell the form to reset all of the selectors if someone changes their mind mid-stream to a different class option?

    (I tried to include a screenshot, but your system won't take the file size and I cannot scale it at the moment, but you can easily test it out yourself from my form)  The screenshot (I tried to include) demonstrates: I had originally chosen the class "Diary of a Worm", but then changed it to "Johnny Appleseed". The proper "Johnny Appleseed" selector boxes for date and then time popped up, but the time selector for "Diary of a Worm" remained. 

    Help....and thank you!

  • Profile Image
    Jim_R
    Answered on March 23, 2017 at 05:01 PM

    Hello 😊 Try setting the Clear Hidden Field Values option to Clear on Being Hidden.

    Just click SETTINGS at the top > FORM SETTINGS on the left > SHOW MORE OPTIONS button

    Scroll all the way down to the bottom > look for the CLEAR HIDDEN FIELD VALUES > then change it to CLEAR ON BEING HIDDEN.

    RESULT:

    In case we misunderstood your question, just get back to us with a bit more info and a clearer description of what you're trying to do so we can better assist you.

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