What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form is working incorrectly

    Asked by kaller on March 23, 2017 at 02:30 PM

    I try to fill in the form and when i press submit it says "incomplete values" despite the fact that i filled everything in. 

    Also there should be conditions when additional field should appear. And it is not happening. 

    I am very upset because for us its "hot" time now – people are in the middle of registration to my event (one of the deadlines is tomorrow) and they can't register. That's a total screw up! 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on March 23, 2017 at 05:15 PM

    It seems the issue was caused by script conflict between your form https://www.jotformeu.com/form/63124926516355 and those on the website where the form was used.

    Please try this workaround.

    #1 Remove the currently embedded form on your website.

    #2 Get the Iframe publish code of your form.

    #3 Add the form to your website using its iframe publish code.

    #4 Save the website.

    You can test submitting again the form.

    Let us know if this did not resolve the issue.