What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't make pDF

    Asked by Cgosline2K17 on March 23, 2017 at 02:57 PM

    For some reason, the pdf creator is lagging out.

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    JotForm Support

    Answered by John_Benson on March 23, 2017 at 05:44 PM

    I was not able to replicate the issue. I created a PDF using my form and I didn't encounter a problem.


    I will clear your form cache so it will be refreshed in our server. Please try it again. It may take a long time to download if the form have lots of pages and fields. If the issue persists, please provide the form ID or form name so we can investigate it further.

    Thank you.