I edited the form and get jotform disabled

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    sdalvie
    Asked on March 23, 2017 at 03:46 PM

    I created the form yesterday and could not do any submissions as i kept getting JOT form disabled. It seems the problem was fixed today and i was avle to make one submission. However i edited the form and now it's back to disabled. Please help.

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    Aury
    Answered on March 23, 2017 at 06:10 PM

    Hello,

    I checked your account and I noticed it is auto-suspended by our anti-phishing filter, I have also checked your forms and I found them both are built in accordance with our Terms of Use. In sight of that, I reactivated the account as suspension was due to an error.

    Regards.

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    sdalvie
    Answered on March 23, 2017 at 06:13 PM

    Thank you. I am still getting that error. Should I wait for a little while?

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    Chriistian
    Answered on March 24, 2017 at 01:39 AM

    Hi,

    Your account now is in good standing. Your forms are now accessible. If you are still getting that error, please clear your browser's cache: http://www.refreshyourcache.com/en/home/

    Regards.