What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I edited the form and get jotform disabled

    Asked by sdalvie on March 23, 2017 at 03:46 PM

    I created the form yesterday and could not do any submissions as i kept getting JOT form disabled. It seems the problem was fixed today and i was avle to make one submission. However i edited the form and now it's back to disabled. Please help.

    Page URL:
    https://form.jotform.us/70806851784162

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    JotForm Support

    Answered by Aury on March 23, 2017 at 06:10 PM

    Hello,

    I checked your account and I noticed it is auto-suspended by our anti-phishing filter, I have also checked your forms and I found them both are built in accordance with our Terms of Use. In sight of that, I reactivated the account as suspension was due to an error.

    Regards.

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    Answered by sdalvie on March 23, 2017 at 06:13 PM

    Thank you. I am still getting that error. Should I wait for a little while?

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    JotForm Support

    Answered by Chriistian on March 24, 2017 at 01:39 AM

    Hi,

    Your account now is in good standing. Your forms are now accessible. If you are still getting that error, please clear your browser's cache: http://www.refreshyourcache.com/en/home/

    Regards.