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sdalvieAsked on March 23, 2017 at 3:46 PM
I created the form yesterday and could not do any submissions as i kept getting JOT form disabled. It seems the problem was fixed today and i was avle to make one submission. However i edited the form and now it's back to disabled. Please help.
Page URL: https://form.jotform.us/70806851784162 -
Aurora JotForm SupportReplied on March 23, 2017 at 6:10 PM
Hello,
I checked your account and I noticed it is auto-suspended by our anti-phishing filter, I have also checked your forms and I found them both are built in accordance with our Terms of Use. In sight of that, I reactivated the account as suspension was due to an error.
Regards.
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sdalvieReplied on March 23, 2017 at 6:13 PM
Thank you. I am still getting that error. Should I wait for a little while?
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Chriistian Jotform SupportReplied on March 24, 2017 at 1:39 AM
Hi,
Your account now is in good standing. Your forms are now accessible. If you are still getting that error, please clear your browser's cache: http://www.refreshyourcache.com/en/home/
Regards.