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adfarrowAsked on March 23, 2017 at 4:23 PM
cant get a "thank you" or email notification for the jot form that is source code embeded at:
Trying to get this to go out as a link to from our newsletter today
please call
614-446-9725
thank you
Doug
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Kiran Support Team LeadReplied on March 23, 2017 at 7:05 PM
I have checked the form on the web page and see that it is embedded using iframe embed method. You might have experienced the issue since the form is embedded using source code method and might have conflicted with other scripts on the page. I have tried submitting the form and see that the Thank you page is displaying correctly. Are you still experiencing any issue with the form?
Let us know if you need any further assistance. We will be happy to assist.
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adfarrowReplied on March 23, 2017 at 7:46 PMI switched it to iframe to get it to work
The source code will not work as I said?
I really hope you can fix this as I've used
jot form source code for years now and
never had this issue
--
Doug Kamerer
Minister of Culture
614-446-9725
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Ashwin JotForm SupportReplied on March 24, 2017 at 3:26 AM
Hello Doug,
Since form embedded using iFrame embed code is working that means there is a code conflict between form scripts and other scripts available in your webpage.
Is there any specific reason on why you want to embed your form using its source code?
Thank you!