Trouble with auto-responder

  • domicu
    Asked on March 23, 2017 at 4:29 PM

    Hi, although I can send Test emails successfully, I cannot set up my form to send an automatic email reply to my users. No-one has received it.

    Jotform Thread 1100670 Screenshot
    Page URL: https://www.jotform.com/build/70516209241145
  • Mike
    Replied on March 23, 2017 at 7:22 PM

    The autoresponder email is currently configured to be emailed with a delay.

    Trouble with auto responder Image 1 Screenshot 30

    Another issue is the session link, the session part is missing in the actual URL. Please see the next screenshot.

    Trouble with auto responder Image 2 Screenshot 41

    If you need any further assistance, please let us know.

  • domicu
    Replied on March 24, 2017 at 5:46 PM
    thanks
    Domi Enders
    Associate Director
    Learning Resources and Academic Technologies
    Columbia University - School of Professional Studies
    de2354@columbia.edu | Skype: de2354.cu
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