What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I keep getting stuck and have to refresh my screen. Is there a know problem?

    Asked by kzook on March 23, 2017 at 04:47 PM
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    JotForm Support Manager

    Answered by Jeanette on March 23, 2017 at 07:33 PM

    I have loaded your forms without any issue, can you please give us more details about this issue?

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    Answered by kzook on March 24, 2017 at 11:46 AM
    It happens when I am actually creating the form!
    Kara Zook
    Intranet Administrator | Rivermark Community Credit Union
    P: 503.350.0123 | F: 503.626.7319 | rivermarkcu.org
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    JotForm Support

    Answered by david on March 24, 2017 at 02:49 PM

    I checked your account and was able to create a new empty form without issue.  If you are still unable to create a new form, let us know and we will take another look.  As far as I can tell though, there should be no problems creating a new from from your account.