What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    internet explorer 7 issues.

    Asked by sholson on January 03, 2011 at 03:50 PM

    We  have just upgraded to premuim service, We are thrilled overall with our experience with Jotform. We do have a recurring issue arising with IE& users being unable to complete the forms. Specifically some form fields will not take their entries.

    This does present major issues for us and our clients. How can we resolve this?

  • Profile Image
    JotForm Founder

    Answered by aytekin on January 04, 2011 at 10:31 AM

    Can you post the URL of the form that has the problem?

  • Profile Image

    Answered by sholson on January 05, 2011 at 11:13 AM
  • Profile Image

    Answered by sholson on January 05, 2011 at 04:59 PM
  • Profile Image
    JotForm Support

    Answered by seyhuns on April 12, 2011 at 07:41 AM

    Hello sholson,

    It seems like you have used full source code in your page. Some Javacsript librarires can conflict. You can share your form using the method in the link:

    http://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page