What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How many submissions have been used on my forms?

    Asked by multimediagraphics on March 23, 2017 at 07:24 PM

    profile url: mmcreate.drift.com/design

    I just created this site a week ago. I thought we had 100 free submissions? I tracked the site I have only had 39 visitors on it  and the other site had 28 visitors. please let me know if the site was spammed?

     

    Website: http://drmpconcrete.com/

    Website: http://www.landscapesunlimitedmn.com/

     

    thanks

    Rich

    Page URL:
    Website:http://drmpconcrete.com/

  • Profile Image
    JotForm Support

    Answered by owen on March 24, 2017 at 03:16 AM

    Hi Rich, 

    The limitation you exceeded is not form submissions but form views:

    I'm not quite sure if your website have been spammed. You can check particular views of each form of yours by using the form analytics tool and see if that is the case. I have even recalculated the form view count but this doesn't look like a systematic failure. Your forms have indeed received more than 1000 views. 

    Please contact us again if you need any further assistance.