What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have created a registration form. I would like to know, how many concurrent user can be accepted by your system for every plan. Thanks

    Asked by DZNBekasi1 on March 23, 2017 at 08:18 PM
  • Profile Image
    JotForm Support

    Answered by Chriistian on March 24, 2017 at 03:28 AM

    Did you mean you want to know how many concurrent users can submit your form? If so, users can submit your form concurrently. But the submissions limits on your form varies on every Plan. If you are in Free Plan, you have a total of 500 submissions storage for the whole account with 100 secure SSL monthly submissions. For the other plans, you can get more info here: Pricing Page.

    If you have other questions, do let us know.
    Regards.

  • Profile Image

    Answered by DZNBekasi3 on March 24, 2017 at 07:03 AM

    Thanks, however, it was my intended question.

     

    Trully, I want to know how many user/people can access the form at same time, and submit the form Not talking about the plan.

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by Chriistian on March 24, 2017 at 09:19 AM

    There is no limit on the number of users who can access your form at the same time since the form is being hosted on our server. There is only a limit on the number of submissions you will receive for your forms in our account.

     

    Do let us know if you need further assistance.
    Regards.