Why do we keep getting placed on the bounce list?

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    Asked on March 23, 2017 at 10:47 PM



    I continue to have to remove our email addresses over and over from the bounce list.  Is there a way to prevent this from happening?


    Thank you,


    Janet Trimble

    Administrative Coordinator

    Scuola Italiana di Portland

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    Answered on March 24, 2017 at 04:00 AM

    I checked your email (administration@scuola.us) and it was previously added to the bounce list. Since you have removed the email from the bounce list before posting your question, we can't seem to identify the cause of the issue.

    However,  we will just provide you the guide on how to prevent this issue. Here's the guide on How to Prevent Email Bouncing Related Issues.

    Let us know if you need further assistance.