What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why do we keep getting placed on the bounce list?

    Asked by ScuolaItaliana on March 23, 2017 at 10:47 PM



    I continue to have to remove our email addresses over and over from the bounce list.  Is there a way to prevent this from happening?


    Thank you,


    Janet Trimble

    Administrative Coordinator

    Scuola Italiana di Portland

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    JotForm Support

    Answered by Chriistian on March 24, 2017 at 04:00 AM

    I checked your email (administration@scuola.us) and it was previously added to the bounce list. Since you have removed the email from the bounce list before posting your question, we can't seem to identify the cause of the issue.

    However,  we will just provide you the guide on how to prevent this issue. Here's the guide on How to Prevent Email Bouncing Related Issues.

    Let us know if you need further assistance.