What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The payment tools should have a clear payments option

    Asked by cancure on April 28, 2010 at 03:55 AM

    When using the payment tool and adding products and prices with radio buttons, how can customers clear their selection back to $0.00?

    This is needed to that the form will not redirect through Paypal if customer chooses to clear their product selection and just submit the form.


  • Profile Image
    JotForm Founder

    Answered by aytekin on April 28, 2010 at 04:26 AM
    I think you should just add another product option such as "None" and make its price $0.00. So, the users can click on it to not pay anything but just submit the form.