What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why both of my forms are disabled?

    Asked by Kappapsitheta on March 24, 2017 at 03:06 AM

    Help! Both of my forms are disabled, I think for the similar issue. I have an application and inquiry form. I think what spurred it was when I was trying to create a login form that I've since deleted. Please help! This is an urgent matter!!

    Username: Kappapsitheta

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    JotForm Support

    Answered by ashwin_d on March 24, 2017 at 03:12 AM

    Hello Kappapsitheta,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. It seems you have already deleted the suspected form. I have gone ahead and activated your account now. Do try to sign in to your JotForm account and get back to us if you have any trouble. 

    I'm sorry for the trouble caused to you. 

    Thank you!