My forms are missing. What happened to them?

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    pwgoodman
    Asked on January 03, 2011 at 04:47 PM

    My forms are listed on the MyForms page but when I click the Edit symbol a blank page appears. This happens with all four of my forms. I can still see the form by clicking on its link in my web page but am unable to see it in JotForm. I need to edit them or start over elsewhere. What is going on??

    PGoodman

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    Banic2102
    Answered on January 03, 2011 at 06:01 PM
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    aytekin
    Answered on January 04, 2011 at 10:39 AM

    I think there is a problem on the IE7. Because similar problems were reported by other IE7 users. We will look into this problem. Please try a different browser for now.  

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    aytekin
    Answered on January 04, 2011 at 11:22 AM

    Fixed now. Sorry about that. A change we made today caused this. We will add IE7 form builder test to our selenium tests so this does not happen again. 

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    dateuntour
    Answered on January 20, 2011 at 08:44 PM

    Aytekin what's a IE7 because my forms are missing too!! help!

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    abajan
    Answered on January 20, 2011 at 08:54 PM

    IE7 is short for Internet Explorer 7. Are you using Internet Explorer 7 to administer your forms? Try using a different browser and see if the problem goes away.

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    dateuntour
    Answered on January 20, 2011 at 09:07 PM

    ah! ok  I'm using Safari, do you think that's the problem?

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    dateuntour
    Answered on January 20, 2011 at 09:13 PM

    Actually, I enter to my account in Chrome and is the same problem :(

    this is the link with my first message referring to this same problem http://www.jotform.com/answers/9650-Why-all-my-forms-were-erased

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    aytekin
    Answered on January 21, 2011 at 10:07 AM

    I logged into your account and I see all of your forms fine. Can you make sure that you are not in another folder such as Trash. Click on the "Main" icon at the top.