Submissions page: After submission downloads, the word "Generating..." does not stop or end

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    faridpocket
    Asked on March 24, 2017 at 04:59 AM
    I'm having this kind of problem too.
    It keeps saying "generating...." after it downloaded the first file.
    I even tried using a different browser but the problem is still the same
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    Charlie
    Answered on March 24, 2017 at 06:33 AM

    Apologies for the inconvenience.

    I have replied to your inquiry on this thread you opened earlier: https://www.jotform.com/answers/1101197. I've escalated it to our developers to have it checked and fixed. Please refer to that link for updates. 

    Thank you.