Submissions page: After submission downloads, the word "Generating..." does not stop or end

I'm having this kind of problem too.
It keeps saying "generating...." after it downloaded the first file.
I even tried using a different browser but the problem is still the same

Apologies for the inconvenience.

I have replied to your inquiry on this thread you opened earlier: https://www.jotform.com/answers/1101197. I've escalated it to our developers to have it checked and fixed. Please refer to that link for updates. 

Thank you.