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    Show headers and text not working?

    Asked by mikebull on March 24, 2017 at 05:22 AM

    Hi I posted a question yesterday which was very kindly answered by John Benson explaining how to enable show hears and text - however although i have followed the instructions, the form automatically switches back to Auto hide empty fields.....although i am enabling show headers and text the form does not save these settings

    hope you can help







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    JotForm Support

    Answered by Charlie on March 24, 2017 at 07:15 AM

    Hi Mike,

    The option "Show headers and text" is different from the "Auto Hide Empty Fields". 

    Upon checking your form titled "Is Your Business Being Seen?", I see "Auto Hide Empty Fields" is enabled while "Show headers and text" is not. 



    The "Auto Hide Empty Fields" automatically hides empty input fields on the submission. Input fields are those fields that your users need to fill out like text boxes, radio buttons, textarea field, etc...

    The "Show Headers and Text" forces the static text, images, and headers on your form to display on the submission view (including in the PDF). This function is described properly on this guide: https://www.jotform.com/help/305-How-to-Show-Headers-and-Text-in-the-PDF

    I hope that helps. Let us know if we misunderstood your concern.