What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Paypal Products Not Appearing

    Asked by lancelotx01 on March 24, 2017 at 07:45 AM

    My products in the form do not appear in preview and in live.

    Page URL:

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    JotForm Support

    Answered by candy on March 24, 2017 at 10:44 AM


    I've checked your form named "Custom Product and Inventory Order Tool" both in Form Builder and Preview&Publish mode. I have seen that all of the products have been appearing on the form as you can see the screenshot below:

    I recommend you to clear your browser caches while working.

    Please let us know if you see any issue.