What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can I not log in - auto suspended

    Asked by Heinrich  on March 24, 2017 at 08:44 AM



    When I want to log into my account an auto suspended message appears. All of my forms on my websites have also stopped working. Please help.

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    JotForm Support

    Answered by ktyaguirre on March 24, 2017 at 10:59 AM

    Thank you for contacting us!

    I have checked your account under your username: Heinrich and it is active along with the forms.

    Feel free to contact us if you need further assistance.


    Thank you.