What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What browsers are supported?

    Asked by walshry3 on March 24, 2017 at 09:53 AM

    My customers are having trouble with our form while using Fire Fox.  When accessing the form through Fire Fox, the form is stripped of questions normally visible on other browsers like Chrome.  The unanswered questions on the attached form/screen shot are due to them not being visible through FireFox

    Page URL:

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    JotForm Support

    Answered by BDAVID on March 24, 2017 at 12:51 PM

    I checked your form https://secure.jotform.us/form/50264332424143, and it looks the same in Chrome and Firefox browsers:

    Could you please share a screenshot of how it displays in Chrome vs Firefox? Simply load the link of this thread in your browser: https://www.jotform.com/answers/1101382, then upload the screenshot as shown on this guide: https://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum 

    Let us know if you need more hep.