- ASNA123Asked on March 24, 2017 at 09:58 AM
I switched to v3 this morning while building a form because v4 wouldn't allow me to edit a text field. Now v3 isn't letting me add a field at all. When I try to return to v4, the box goes away before I can click on it. Any suggestions? I've included the form link below
- JotForm SupportBJoannaAnswered on March 24, 2017 at 12:54 PM
I have cloned your form but I was not able to replicate any of your issues.
I was able to edit text field in Version 3 and in Version 4.
In version 3 to edit text field, select your field and click on Edit HTML button. Then edit your text and click on Complete button.
In version 4 click on edit text option.
I was also able to add new fields in both versions.
You can switch back to Version 4 on settings page of your account.
I have cleared your form cache. Please try to edit your form again. You can also try to use some other browser.
Let us know if you need further assistance.