What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I cancel my subscription?

    Asked by sokakarecos on June 27, 2012 at 09:33 PM


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    JotForm Support

    Answered by NeilVicente on June 27, 2012 at 09:46 PM

    To cancel your subscription:

    1.  Log in to your JotForm account
    2.  Go to Account Settings
    3.  Under Account Info, click the Switch Subscription button
    4.  Click the Downgrade button under Free column in the Pricing page
    5.  Proceed to the cancellation

    If you need further assistance, please do not hesitate to contact us again. Thank you for using our services.