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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not getting "download all uploads" emailed to me

    Asked by maddisonlake on March 24, 2017 at 10:10 AM



    When I click "download all uploads", I am not getting an email. I get all other emails from JotForm, just not the download all uploads.


    Can you please check into this??


    The email the account is under is maddison.l@everestdmm.com

    Page URL:

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    JotForm Support

    Answered by david on March 24, 2017 at 12:57 PM

    I checked our logs and did not see an email triggered for the download link.  Give it another try and let us know if it still does not send.  As far as I can tell, there are only a few submissions accross two forms.  You can download the data from your JotForm account instantly:


    It would likely be much faster to download it directly due to the small number of submissions.