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  • Profile Image

    Why link to form shows 404 message?

    Asked by swhitw on March 24, 2017 at 10:32 AM

    Hi,

    We have a form which is now giving a strange preview url and is getting a 404. The url now is https://form.jotformeu.com/swhitw/https://disabledparking.kingston.go

    The original url is  https://form.jotformeu.com/jsform/51511793860356

    Thanks,

    Simon

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    JotForm Support

    Answered by Kevin_G on March 24, 2017 at 01:35 PM

    Seems  like you have tried to create a custom link to your form, but you've tried to add a second URL as form's name:

    https://form.jotformeu.com/swhitw/https://disabledparking.kingston.go

    I would suggest you to try resetting the link and generating a new custom without using URLs in it, setting a simple name should work. 

    Here's also a related guide about custom form URLs: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form 

    Hope this helps.