Unverified PayPal Account

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    Avideolink
    Asked on March 24, 2017 at 11:47 AM

    Hello,

     

      I believe the reason I am not able to take payments is the account is unverified.  I thought I did everything correctly when setting up.  Why would I be getting this message?

     

    Thank you,

    August

  • Profile Image
    david
    Answered on March 24, 2017 at 03:03 PM

    I checked your PayPal field settings and everything looks to be correct.  Under where you enter you API username/password and such, there is a button to verify the integration:

    Click that to ensure your settings are correct.  Once verified, you should be able to receive payments.  Since you are using a PayPal Pro field, make sure you have a PayPal Pro or Business account.