What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I just upgraded yesterday to your bronze package

    Asked by Questro on March 24, 2017 at 12:15 PM

    I just recieved an email this morining saying that my forms are disabled

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    JotForm Support

    Answered by david on March 24, 2017 at 03:32 PM

    Your forms are currently over limit for form views.  Each time a form is loaded, it counts as a view.  If the form is embedded to a webpage with a high amount of traffic, the form will be receiving a large amount of views. 

    If you want unlimited form views limit, you can allow JotForm to display ad (Powered By JotForm) in the footer section of your forms. To do so, just check "JotForm Footer" on your settings page https://www.jotform.com/myaccount/settings. You should see "unlimited used" in your account status after that under Form Views.