What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I upgraded and it's telling me they are holding a form on the server

    Asked by miasmumma on March 24, 2017 at 12:21 PM


    vintage ice cream cart



    can an you please help?  I need to reply to the enquiry!




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    JotForm Support

    Answered by Aury on March 24, 2017 at 03:33 PM

    Dear Angela,

    Upon checking your account it shows it holding a Bronze subscription, the account currently has three active forms, the account is is good standing.

    Kindly explain to us what you refer to when saying a form is holding in the server.

    Thank you and Regards.

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    Answered by miasmumma on March 24, 2017 at 06:46 PM

    Sent from my iPhone
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    JotForm Support

    Answered by AIDAN on March 25, 2017 at 04:33 AM

    Hi, please note that you sent us an empty reply.

    Thank you in advance. We are awaiting your reply.