What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I change the title of my registration form?

    Asked by crystalbreaux on March 24, 2017 at 04:00 PM

    Hello, I have created a new registration form called, Fitness, Financial and Facial Health.  I have placed it in the title, however when I go to post it in facbook, the title still shows up as "Professional Workshop"

    I can not locate where to change this.  i have attempted to change it in the Settings tab of the form set up.  can you tell me how to change this?

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    Answered by SafaaAbdulhadi on March 24, 2017 at 06:04 PM

    There are 3 ways to change your form title, please refer to this guide:

    How to Change the Title or Name of your Form

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    JotForm Support

    Answered by Jim_R on March 25, 2017 at 04:13 AM

    You can change the page title of the form by clicking SETTINGS at the top > FORM SETTINGS on the left > SHOW MORE OPTIONS > scroll down until you see the PAGE TITLE section > then rename the title as you please.

    Related guide: How-to-Change-the-Page-Title-of-the-Form 

    Alternatively, try sharing your form using these URLs instead:

    https://www.jotform.com/70825001167145 

    https://www.jotform.com/70825812249156 

    https://www.jotform.com/70825662278161 

    If after changing the title, you're still seeing the old one, just get back to us with the exact Form ID/URL you're having issues with, along with a screenshot of how you see it when shared in Facebook.

    Related guide: How-to-add-screenshots-images-to-questions-in-support-forum 

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    Answered by crystalbreaux on March 25, 2017 at 10:46 AM
    Hi Jim
    Thank you
    Yes,
    I have done this but still post as “professional workshop registration”

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    JotForm Support

    Answered by Jim_R on March 25, 2017 at 01:29 PM

    Thanks, your Fitness, Financial and Facial Health form should show the Page Title as "Fitness, Financial and Facial Health Registration".

    I cleared your Form Cache to see if that will help. Kindly clear your browser's cache and cookies too from your end (although that shouldn't be the cause of the issue, at least it's worth a try).

    Afterwards, try re-sharing the form using this URL https://jotform.com/70825001167145 (just copy and paste it) and let us know how it goes.

    To test it, I shared that URL through Slack and it shows the correct title like so:

    Although Slack and Facebook are different platforms, sharing forms via this URL should work with the same idea.

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    Answered by crystalbreaux on March 28, 2017 at 09:45 AM
    Thank you
    I am still stuck
    I have cleaned out my cache and even typed in the link from another device onto my facebook page and it still shows up “professional Development workshops registration”. When I click it, it goes to the right form, but it will not change titles in the FB post.

    More suggestions?

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    JotForm Support

    Answered by John_Benson on March 28, 2017 at 12:33 PM

    Hi,

    I have now fixed the issue. I used the https://developers.facebook.com/tools/debug/sharing/ to fixed the meta description in Facebook. Here's the result:

    Hope that helps. If you have questions, please contact us again. 

    Thank you.

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    Answered by crystalbreaux on March 28, 2017 at 01:45 PM
    Yes
    That works..

    But now, I have just created a new sign up form, called, Get Your Meals to Go.
    And it is not doing the same thing.
    When posted, it just has the form title “jotform”

    Help.

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    JotForm Support

    Answered by John_Benson on March 28, 2017 at 02:59 PM

    The issue is now fixed. Please try sharing it again. Here's a guide using https://developers.facebook.com/tools/debug/sharing/:

    1. Copy the URL and paste it in field as shown in the image below. After that, click the Debug button.
    2. Under the "When and how we last scraped the URL", click the Scrape Again button.

    3. The Link Preview button should now display the correct form title.

    Hope that helps. If you need anything else, please contact us again. Thank you.

    Related guide: How-to-Change-the-Page-Title-of-the-Form