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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Trying to set up sender email - not working

    Asked by tchomiak on March 24, 2017 at 05:41 PM

    I want to remove the noreply email from JotForm and send confirmation order emails through another email address. When I set it up, it says the SMTP configuration is incorrect and reverts back to the default JotForm email.

    We followed the instructions directly on the site, still no luck.

    Thanks!

    Page URL:
    https://www.panostitcher.com/order

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    JotForm Support

    Answered by Kevin_G on March 24, 2017 at 08:55 PM

    I would suggest you to check the SMTP settings with your mail server provider, you could also check the settings on this tool: https://www.wormly.com/test-smtp-server 

    If after checking your SMTP settings and verifying they work properly you cannot receive emails using your SMTP settings, please let us know.